System Infrastructure and UDs Upgrade
Scheduled Maintenance Report for Shetewy Pay
The scheduled maintenance has been completed.
Posted May 10, 2021 - 15:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 07, 2021 - 15:00 UTC
As Shetewy Pay is upgrading its infrastructure and UDs for better customer experience and to accommodate new services. There will be a service downtime of 72 hours while this upgrade is in progress. Starting from Friday, May, 7, 2021.

We regret the inconvenience caused and request you to accomplish all your money transfer requests any other tasks before the upgrade scheduled date and time. Please note that our alternate services like POS, API, SPBP are impacted by this upgrade.

During the upgrade time, you will be able to connect with Shetewy Pay support teams through Live Chat, Email, and Phone Support. After the service is up, you will be notified by a notification email, you may need to reset your account password to comply with the new regulations, you may need to update your account information too.

For support, please contact
Posted May 03, 2021 - 16:21 UTC
This scheduled maintenance affected: Account (Login, Withdrawls, Virtual Cards, Maya, Invoicing, Bank Transfers, Login OTP, Internal Credit Transfers, Gift Cards, Top-up Gateways, KYC Verification / Tracker), Bank Account Protocols (Creating new requests, Requests Tracker), and Service API, Management Portal, Website CH Chinese (PRIVATE), Notifications, Shetewy Pay Cloud for Financial Services, Western Union Transfers, POS Terminals and Virtual POS (BETA).